News

Adaptivestack Technologies Awarded Human Capital Services Center (HCSC) Tier 2 Help Desk Support Subcontract

Adaptivestack provides (Tier 2) help desk support for the VA HCSC solutions. This support includes resolving Tier 2 tickets escalated from solution administrators, TDS staff, and HCS staff, as well as escalation of issues that solution users and administrators create tickets for in VA’s Enterprise Service Desk (ESD) tool (YourIT).  We also perform solutions and issue testing to determine if applied changes/updates impact the VA HCSC solutions.  Additionally, we perform solution administrator tasks in response to incoming tickets. 

 

Adaptivestack Technologies Awarded Office of the Comptroller of the Currency’s (OCC) End User Services Support Subcontract

Adaptivestack technoliges leverages the ITIL framework to deliver IT Service Management services and end user sopprt to the OCC. Our leam leverages proven, industry-managed service strategies and technologies to operate and maintain End User Support Services, with a goal of achieving greater operational efficiency and readiness.

Adaptivestack Technologies Awarded Information Technology Systems Integration (ITSI) Operations and Maintenance (O&M) Services Subcontract

Adaptivestack provides technical support, business process reengineering support, systems integration, governance, and life cycle support for various information technology systems supporting OSDBU’s line of business. The systems include OSDBU’s core business systems such as the VetBiz Portal, the Vendor Information Pages, VetBiz Stat (Goals Management, Predictive Analytics and Market Research system), Forecast of Opportunities (FCO), Event Management Software as a Service (EMSS), eRFI and other applications being developed for the Veterans Enterprise Management System.

 

Adaptivestack Technologies Awarded the Light Electronic Action Framework (LEAF) Subcontract

Adaptivestack Technologies, Inc. has been awarded a subcontract to support prime contractor Sierra7 on the Light Electronic Action Framework (LEAF) contract for the Department of Veterans Affairs.

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